At 2GoodStore, customer satisfaction is important to us.

1. Returns

You may request a return or exchange if:

• The product is damaged

• The wrong item was delivered

• The product is defective

The request must be made within 3 days of delivery.

2. Conditions

To be eligible for a return:

• The item must be unused

• It must be in original packaging

• All accessories must be included

3. Non-Returnable Items

Some items may not be eligible for return due to hygiene or usage reasons. These will be clearly mentioned on the product page.

4. Refund Process

Once the returned item is received and inspected, we will notify you.
Refunds (if approved) will be processed via your original payment method or store credit.

5. Delivery Charges

Shipping charges are non-refundable unless the error was from our side.

6. How to Request a Return

To request a return or exchange, please contact us through our website with your order number and reason.